The Dona guide
Dona is a live shopping app built for Uzbekistan. This section collects guides for buyers and sellers.
Guides
- 01
For Buyers
A buyer’s guide to shopping on Dona — watch a live stream, tap the pinned product to add it to your cart, and pay securely inside the app.
8 sectionsRead - 02
Seller’s Guide
Open a free shop on Dona and start selling live. A practical guide to signing up, going live, managing orders, and getting paid out.
5 sectionsRead - 03
Payment methods
Payment methods on Dona — Click, Payme, Humo, Uzcard and cash on delivery. How each one works, how in-app payments stay secure, and how refunds work.
6 sectionsRead - 04
Delivery and order tracking
What happens after you place an order in Dona, how delivery works across Uzbekistan, and how to track your order status inside the app.
6 sectionsRead - 05
Trust and safety
Buyer protection on Dona, encrypted payments, how returns and refunds work, reporting a seller or product, and practical tips for keeping your account secure.
6 sectionsRead - 06
Frequently asked questions
Short answers on payments, delivery, returns and selling.
13 questionsAll questions
Quick answers
Dona API
Connect a shop to your own system: products, stock and prices, orders, account health and events — through one REST API. Built for 1C, MoySklad, BILLZ, SmartUp, Linko and AI agents.
https://api.dona.im/seller-api/v1- OpenAPI 3.1
- REST
- Webhooks
- MCP
Still have a question?
Can’t find the answer in the guide? For an order, message the seller in the in-app chat first, then contact support.